Términos del servicio

This website is operated by TCarGear. TCarGear is operated by Scale to moon LLC, a limited liability company registered in Wyoming, United States.

Throughout this website, the terms “TCarGear,” “we,” “us,” and “our” refer to TCarGear and Scale to moon LLC. The terms “you” and “your” refer to the website visitor, customer, purchaser, account holder, or user of our website, products, or services.

By visiting our website, browsing our products, placing an order, creating an account, contacting us, or using any part of this website, you agree to be bound by these Terms of Service, together with our:

• Privacy Policy;
• Shipping Policy;
• Return, Exchange, and Refund Policy;
• Limited Warranty Policy;
• and any other policies posted on this website.

Please read these Terms carefully before using our website.

If you do not agree to these Terms, you should not use this website or purchase products from TCarGear.

1. Online Store Terms

By using this website, you confirm that you are at least the age of majority in your state, province, territory, or country of residence, or that you have permission from a parent or legal guardian to use this website.

You may not use our website, products, or services for any illegal, unauthorized, harmful, fraudulent, or prohibited purpose.

You may not violate any applicable laws, rules, regulations, vehicle safety requirements, intellectual property rights, or third-party rights when using this website or purchasing products from TCarGear.

We reserve the right to:

• refuse service;
• restrict website access;
• cancel or limit orders;
• suspend accounts;
• or terminate use of the website;

if we reasonably believe these Terms or our posted policies have been violated.

2. Products and Services

TCarGear sells automotive accessories and related products, including but not limited to:

• windshield sunshades;
• motorized windshield sunshades;
• wheel covers;
• interior accessories;
• exterior accessories;
• vehicle storage and organization products;
• Tesla-compatible accessories;
• RV and camper accessories;
• mounting hardware;
• replacement components;
• and related automotive products.

Customers are responsible for reviewing all product information before placing an order, including:

• product description;
• vehicle compatibility;
• vehicle make and model;
• model year;
• trim level;
• wheel size;
• dimensions;
• color;
• finish;
• installation requirements;
• electrical requirements;
• included accessories;
• product limitations;
• and intended use.

We make reasonable efforts to display product images, dimensions, colors, finishes, descriptions, specifications, compatibility information, and availability as accurately as possible.

However, minor differences may occur due to:

• screen settings;
• lighting;
• photography;
• manufacturing variations;
• material batches;
• packaging changes;
• product updates;
• vehicle production changes;
• or supplier improvements.

We reserve the right to modify, update, discontinue, replace, or limit the availability of any product or service at any time without prior notice.

3. Vehicle Compatibility and Intended Use

Many TCarGear products are designed for specific vehicles, models, model years, trim levels, wheel sizes, driving configurations, or vehicle interiors.

Customers are responsible for confirming that a product is suitable for their vehicle and intended use before purchase.

Compatibility factors may include:

• vehicle manufacturer;
• vehicle model;
• model year;
• production date;
• trim level;
• wheel diameter;
• wheel design;
• left-hand-drive or right-hand-drive configuration;
• vehicle body style;
• dashboard or windshield shape;
• electrical system;
• connector type;
• voltage;
• mounting points;
• factory options;
• aftermarket modifications;
• and regional vehicle differences.

Vehicle manufacturers may modify vehicle designs, dimensions, connectors, wheels, interiors, or components during the same model year.

Product references to a model year do not guarantee compatibility with every production variation unless expressly stated.

TCarGear may provide:

• compatibility charts;
• installation examples;
• measurements;
• product recommendations;
• photographs;
• videos;
• or general product guidance.

Such information is provided to assist customers and does not guarantee that every product will fit every vehicle variation or aftermarket configuration.

If a product is unsuitable because the customer selected the wrong vehicle, model year, trim, wheel size, configuration, or product variation, the issue may be treated as a customer-related return or exchange under our Return, Exchange, and Refund Policy.

If TCarGear sends a product that does not match the confirmed order, we will take responsibility for resolving the issue according to our applicable policies.

4. Third-Party Vehicle Brands and Trademarks

TCarGear is an independent automotive accessories retailer.

References to vehicle manufacturers, models, trademarks, logos, or brand names are used only to identify product compatibility, intended use, or fitment.

Unless expressly stated otherwise, TCarGear is not affiliated with, authorized by, endorsed by, or sponsored by any vehicle manufacturer, including Tesla, Inc.

All third-party trademarks, vehicle names, model names, and logos remain the property of their respective owners.

The use of a third-party brand name on our website does not mean that the applicable product is manufactured, licensed, approved, or sold by that vehicle manufacturer.

Products described as “compatible with,” “designed for,” or “fits” a particular vehicle are aftermarket accessories unless clearly identified as genuine original-equipment products.

5. Accuracy of Information

We aim to provide accurate, complete, and current information on this website.

However, errors, inaccuracies, or omissions may occasionally occur, including information related to:

• product descriptions;
• product images;
• compatibility;
• model years;
• dimensions;
• wheel sizes;
• installation requirements;
• product materials;
• colors and finishes;
• pricing;
• promotions;
• discounts;
• shipping estimates;
• inventory;
• stock status;
• technical specifications;
• order information;
• and availability.

We reserve the right to:

• correct errors;
• update information;
• change product details;
• correct compatibility listings;
• refuse orders;
• or cancel orders affected by inaccurate information;

at any time, including after an order has been submitted, where permitted by applicable law.

If we cancel a paid order because of inaccurate product, pricing, compatibility, or inventory information, we will issue a refund to the original payment method.

6. Pricing and Availability

Product prices are listed in U.S. dollars unless otherwise stated.

Prices, discounts, promotional offers, shipping charges, taxes, and product availability may change without prior notice.

We reserve the right to:

• correct pricing errors;
• change prices;
• modify or end promotions;
• limit purchase quantities;
• refuse orders;
• restrict promotional use;
• and cancel orders affected by pricing, inventory, listing, or system errors.

A product being displayed on the website does not guarantee that it is currently available.

If an order is canceled after payment has been processed, we will refund the applicable amount to the original payment method.

7. Orders and Order Acceptance

Placing an order on our website does not automatically mean that we have accepted the order.

An order confirmation email confirms that we have received the order. It does not necessarily confirm final acceptance, fulfillment, or shipment.

We reserve the right to accept, refuse, limit, hold, modify, or cancel an order where reasonably necessary, including situations involving:

• suspected fraud;
• unauthorized payment activity;
• inaccurate customer information;
• incomplete billing information;
• incomplete shipping information;
• payment verification issues;
• product unavailability;
• fulfillment limitations;
• pricing errors;
• compatibility concerns;
• shipping restrictions;
• unusually large quantities;
• suspected resale abuse;
• misuse of discounts or promotions;
• violation of these Terms;
• or operational and logistics limitations.

If we cancel or modify an order, we may contact you using the email address, phone number, billing details, or other contact information provided during checkout.

You agree to provide current, complete, and accurate:

• billing information;
• shipping information;
• contact information;
• account information;
• vehicle information;
• and order details.

You are responsible for confirming that your shipping address, email address, telephone number, product selection, vehicle information, model year, trim, size, and variation are correct before placing an order.

Order cancellation or modification requests should be submitted within 8 hours after the order is placed.

Once an order has entered processing, packaging, fulfillment, or shipment, cancellation or modification may no longer be possible.

If an order has already shipped, it must follow the applicable return, exchange, or refund process after delivery.

8. Payment

We accept the payment methods displayed during checkout.

Payment information is processed by third-party payment providers. TCarGear does not directly store full credit card numbers or card security codes on its own servers.

By submitting payment information, you represent and warrant that:

• you are authorized to use the selected payment method;
• the payment information is accurate and complete;
• you authorize TCarGear and its payment providers to charge the applicable amount;
• and you agree to pay all prices, taxes, shipping fees, and other charges displayed before payment.

We may use payment verification, fraud screening, address verification, or other risk-control procedures before accepting or fulfilling an order.

If payment is:

• declined;
• reversed;
• disputed;
• canceled;
• incomplete;
• unauthorized;
• or suspected to be fraudulent;

we may cancel, delay, suspend, or hold the related order.

9. Shipping and Delivery

Shipping times, delivery estimates, shipping methods, and shipping charges are described in our Shipping Policy and may also be displayed during checkout.

For eligible United States orders, standard shipping is currently offered free of charge, with an estimated total delivery time of 7 to 9 business days, including processing time.

Delivery estimates are not guaranteed delivery dates unless expressly stated otherwise.

Shipping and delivery may be affected by:

• order processing;
• product availability;
• carrier delays;
• warehouse location;
• customs procedures;
• weather;
• public holidays;
• peak-season demand;
• incorrect shipping information;
• restricted delivery locations;
• remote-area delivery;
• operational disruptions;
• and circumstances outside our reasonable control.

Customers are responsible for providing a complete and accurate delivery address.

TCarGear is not responsible for delays, failed deliveries, additional carrier costs, returned shipments, or delivery problems caused by incorrect or incomplete information provided by the customer.

Orders may be shipped from warehouses or fulfillment partners located outside the customer’s country or region.

Our Wyoming registered business address may not be the shipment origin or return address.

10. Taxes, Duties, and Import Fees

Taxes or charges collected directly by TCarGear will be displayed during checkout where applicable.

International orders may be subject to:

• customs duties;
• import taxes;
• brokerage fees;
• clearance fees;
• local taxes;
• and other charges imposed by the destination country, customs authority, or carrier.

Unless otherwise stated during checkout, these charges are the responsibility of the customer.

TCarGear does not control customs decisions or local import charges.

We are not responsible for delays caused by:

• customs clearance;
• inspections;
• unpaid duties;
• unpaid taxes;
• government procedures;
• or customer failure to satisfy local import requirements.

If a package is refused, abandoned, delayed, returned, or disposed of because of unpaid customs charges or failure to comply with import requirements, refunds may be limited or unavailable depending on the circumstances and applicable law.

11. Returns, Exchanges, and Refunds

Returns, exchanges, and refunds are handled according to our Return, Exchange, and Refund Policy.

TCarGear currently accepts eligible return or exchange requests submitted within 30 calendar days after delivery, subject to the conditions stated in that policy.

Some products may not qualify for return, exchange, or refund, including products that have been:

• modified;
• drilled;
• cut;
• painted;
• permanently installed;
• electrically altered;
• disassembled;
• repaired without authorization;
• damaged during installation;
• misused;
• returned without approval;
• returned without original components;
• or used in a condition that prevents resale.

Products must not be returned to the address shown on the original shipment or to our registered business address unless we provide written return authorization.

Please review our Return, Exchange, and Refund Policy before placing an order or sending any product back.

12. Installation, Safety, and Product Use

Customers are responsible for reviewing and following all:

• installation instructions;
• product manuals;
• safety notices;
• vehicle manufacturer guidance;
• wiring instructions;
• fitment instructions;
• and maintenance recommendations.

Products must be used only for their intended and lawful purpose.

Some products may require:

• electrical wiring;
• vehicle disassembly;
• removal of trim panels;
• mounting;
• adhesive installation;
• wheel cover installation;
• mechanical adjustment;
• or professional installation.

Customers should obtain professional assistance where they are not qualified or comfortable performing an installation.

TCarGear is not responsible for damage, loss, injury, product failure, or vehicle damage caused by:

• incorrect installation;
• improper removal;
• forcing or bending components;
• incorrect wiring;
• reversed polarity;
• unsuitable voltage;
• incompatible connectors;
• improper mounting;
• unauthorized modification;
• customer repair;
• use with incompatible accessories;
• use outside the product’s intended purpose;
• failure to follow instructions;
• or installation by an unqualified person.

Nothing in this section excludes liability that cannot legally be excluded.

13. Installation Verification and Testing

Customers should inspect and test the product before completing any permanent installation or modification.

Before installation, customers should verify:

• product identity;
• product condition;
• vehicle compatibility;
• dimensions;
• mounting points;
• connector type;
• wheel size;
• included parts;
• and basic function.

Do not cut, drill, paint, rewire, permanently attach, or modify a product until compatibility and condition have been confirmed.

For electrical products, customers should test operation safely before final installation where reasonably possible.

For wheel covers, customers should confirm the correct wheel size, spoke pattern, attachment method, and secure fit before driving.

For sunshades and interior accessories, customers should confirm the product does not interfere with:

• driver visibility;
• airbags;
• mirrors;
• vehicle controls;
• sensors;
• cameras;
• ventilation;
• or emergency operation.

TCarGear is not responsible for damage caused by completing permanent installation before confirming compatibility or product condition.

14. Warranty

Certain eligible products may be covered by a limited warranty where stated on the:

• product page;
• warranty page;
• order confirmation;
• packaging;
• or applicable policy.

Eligible custom-fit motorized windshield sunshades may be covered by a 1-Year Limited Warranty, subject to the applicable warranty terms.

A limited warranty generally applies only to verified defects in materials or workmanship occurring during normal and intended use.

Unless otherwise stated, warranty coverage does not include:

• improper installation;
• incorrect wiring;
• unsuitable voltage;
• customer-caused damage;
• accidental damage;
• vehicle collision damage;
• unauthorized modification;
• disassembly;
• unauthorized repair;
• cosmetic wear;
• normal deterioration;
• fading caused by sunlight;
• installation labor;
• vehicle repair costs;
• consumable or replaceable component wear;
• or failure to follow product instructions.

Warranty remedies may include:

• replacement parts;
• installation guidance;
• a replacement product;
• repair assistance;
• exchange;
• refund;
• or another reasonable remedy;

depending on the circumstances and applicable policy.

Warranty claims after the initial return period are governed by the applicable Limited Warranty Policy.

Nothing in these Terms limits any mandatory consumer rights provided by law.

15. Third-Party Tools, Apps, Services, and Links

Our website may include links to or integrations with third-party:

• websites;
• payment providers;
• shipping carriers;
• fulfillment providers;
• review platforms;
• analytics tools;
• advertising services;
• social media platforms;
• apps;
• or other external resources.

These third-party services may be used for convenience, website functionality, payment processing, order fulfillment, marketing, analytics, or customer support.

We do not control and are not responsible for the content, availability, security, performance, privacy practices, policies, or services of third parties.

Your use of a third-party website, service, app, or tool may be subject to that third party’s own terms and policies.

You access and use third-party services at your own risk.

16. User Comments, Reviews, Photos, Videos, and Submissions

If you submit reviews, comments, photographs, videos, feedback, testimonials, suggestions, product installation images, vehicle images, questions, or other content to us, you grant TCarGear a non-exclusive, worldwide, royalty-free, transferable, and sublicensable right to:

• use;
• reproduce;
• publish;
• display;
• edit;
• translate;
• distribute;
• crop;
• format;
• adapt;
• and create derivative works from that content;

for customer support, product improvement, marketing, advertising, website content, social media, operational, or promotional purposes, where permitted by law.

You confirm that content you submit:

• is accurate;
• is lawful;
• is owned by you or submitted with proper permission;
• does not violate third-party rights;
• does not contain confidential information;
• does not contain misleading, defamatory, abusive, obscene, discriminatory, or unlawful material;
• and does not contain viruses, malware, spam, or harmful code.

We may remove, reject, edit, restrict, or refuse to publish content that we consider:

• unlawful;
• misleading;
• infringing;
• abusive;
• offensive;
• irrelevant;
• fraudulent;
• spam-like;
• or otherwise inappropriate.

We are not required to keep submissions confidential unless required by law or separately agreed in writing.

17. Prohibited Uses

You may not use this website, our products, or our services:

• for any unlawful purpose;
• to violate any law, regulation, or vehicle safety requirement;
• to submit false, misleading, incomplete, or fraudulent information;
• to impersonate another person or entity;
• to interfere with website security or performance;
• to upload viruses, malware, spyware, or harmful code;
• to collect or scrape personal information without permission;
• to infringe intellectual property or privacy rights;
• to harass, threaten, abuse, defame, or discriminate against others;
• to attempt unauthorized access to accounts, systems, data, or payment processes;
• to bypass fraud screening or payment-security controls;
• to submit fraudulent orders, reviews, claims, returns, or chargebacks;
• to misuse promotions, discount codes, loyalty benefits, or referral systems;
• to resell or exploit website content without authorization;
• or to use products in a way that creates an unlawful or unreasonable safety risk.

We reserve the right to restrict access, terminate accounts, refuse service, cancel orders, or take other reasonable action in response to prohibited conduct.

18. Intellectual Property

All content on this website, including:

• text;
• product images;
• graphics;
• logos;
• icons;
• product descriptions;
• videos;
• installation guides;
• page layouts;
• software elements;
• branding;
• designs;
• photographs;
• and other materials;

is owned by or licensed to TCarGear or Scale to moon LLC unless otherwise stated.

You may not copy, reproduce, modify, publish, sell, distribute, display, exploit, scrape, or create derivative works from any part of the website or its content without prior written permission.

Use of the website does not grant you ownership of or rights to any intellectual property owned by TCarGear, Scale to moon LLC, or our licensors.

Third-party vehicle trademarks and brand names displayed for compatibility purposes remain the property of their respective owners.

19. Privacy

Your use of this website is also governed by our Privacy Policy.

Please review the Privacy Policy to understand how we collect, use, share, store, and protect personal information.

By using this website, you acknowledge that personal information may be processed according to our Privacy Policy.

20. Electronic Communications

By using the website, placing an order, creating an account, or contacting us, you agree that we may communicate with you electronically, including through:

• email;
• website notices;
• order confirmations;
• shipping notifications;
• tracking updates;
• customer-support messages;
• account notifications;
• and other electronic communications.

Where permitted by law, electronic communications satisfy any requirement that a communication be provided in writing.

Marketing messages may be subject to separate consent, opt-out, and unsubscribe requirements.

21. Disclaimer of Warranties

The website and services are provided on an “as available” basis.

We do not guarantee that the website will always be:

• uninterrupted;
• error-free;
• secure;
• current;
• compatible with every device;
• or free from harmful components.

To the fullest extent permitted by applicable law, TCarGear and Scale to moon LLC disclaim warranties that are not expressly stated in these Terms, an applicable product page, or our posted policies.

We do not guarantee that:

• website information will always be complete or current;
• products will remain continuously available;
• delivery estimates will always be met;
• third-party services will remain uninterrupted;
• every product will fit every vehicle variation;
• or customer installation will produce a particular result.

Nothing in these Terms limits rights that cannot be excluded under applicable consumer protection law.

22. Limitation of Liability

To the fullest extent permitted by applicable law, TCarGear, Scale to moon LLC, and our officers, members, employees, contractors, service providers, partners, affiliates, and licensors will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from or relating to:

• use of the website;
• purchase or use of products;
• inability to use the website or products;
• improper installation;
• vehicle downtime;
• loss of profits;
• loss of revenue;
• loss of data;
• loss of goodwill;
• business interruption;
• transportation costs;
• installation expenses;
• removal expenses;
• or other commercial or economic losses.

This limitation applies only to the extent permitted by law.

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited.

23. Indemnification

To the extent permitted by applicable law, you agree to indemnify, defend, and hold harmless TCarGear, Scale to moon LLC, and our officers, members, employees, contractors, service providers, partners, affiliates, and licensors from claims, losses, liabilities, damages, costs, or expenses, including reasonable legal fees, arising out of or relating to:

• your violation of these Terms;
• your unlawful use of the website;
• your misuse of a product;
• your unauthorized product modification;
• your violation of law;
• your violation of third-party rights;
• content or information you submit;
• fraudulent activity;
• or unauthorized use of your account, payment method, or order information.

This obligation does not apply to the extent a claim was caused by our own unlawful conduct or where indemnification is prohibited by law.

24. Changes to These Terms

We may update these Terms of Service from time to time to reflect changes to:

• our website;
• products;
• services;
• business operations;
• policies;
• shipping arrangements;
• payment services;
• or legal requirements.

When these Terms are updated, the “Last Updated” date at the top of this page will be revised.

Changes apply prospectively from the effective date.

The version in effect when an order was placed will generally govern that order, except where otherwise required by law.

You should review these Terms periodically.

25. Severability

If any provision of these Terms is found to be unlawful, invalid, void, or unenforceable, that provision will be enforced to the maximum extent permitted by law.

Any unenforceable portion will be deemed severed from these Terms.

The remaining provisions will continue in full force and effect.

26. Entire Agreement

These Terms of Service, together with our:

• Privacy Policy;
• Shipping Policy;
• Return, Exchange, and Refund Policy;
• Limited Warranty Policy;
• and other policies posted on this website;

constitute the entire agreement between you and TCarGear concerning use of the website and purchase of products.

These Terms supersede prior or contemporaneous communications, proposals, discussions, or agreements concerning the website or products, except for any separate written agreement signed by an authorized representative of Scale to moon LLC.

27. Governing Law

These Terms of Service and any separate agreements under which we provide products or services are governed by and interpreted in accordance with the laws of the State of Wyoming, United States, without regard to conflict-of-law principles.

Nothing in these Terms limits mandatory consumer rights that may apply under the laws of the customer’s place of residence.

28. Contact Information

Questions regarding these Terms of Service should be sent to:

TCarGear
Operated by Scale to moon LLC

Email: support@tcargear.com
Phone: +1 (786) 671-1432

Customer Support:
Monday through Friday, excluding public holidays.
We generally respond within 1 to 2 business days.

Registered Business Address:

Scale to moon LLC
30 N Gould St Unit 231
Sheridan, WY 82801
United States

Please do not send product returns to the registered business address without prior written authorization.